1.1. Eligibility: Enrollment in any course at Enhance Skin Academy Ltd (hereinafter referred to as “the Academy”) is subject to the review and approval of the application. Enrollment is not transferable to another individual.
1.2. Attendance Requirement: Participants are expected to attend the entire course as scheduled. No refunds will be provided for any part of the course missed due to absenteeism, withdrawal, or any other reason. Rejoining the course at a later date or continuing to the next course may incur additional fees.
1.3. Course Changes: The Academy reserves the right to alter the advertised course agenda, venue, or tutor as necessary. While every effort will be made to provide advance notice of such changes, the Academy holds the right to make changes without prior notice.
1.4. Insurance Responsibility: The Academy is not responsible for providing insurance coverage for participants during or after course completion. It is the responsibility of the participant to secure appropriate insurance as needed.
1.5. Tutor Availability: In the event of a tutor becoming unavailable due to illness or other reasons, the Academy will attempt to provide a substitute tutor. If this is not possible, the Academy reserves the right to cancel or reschedule the course.
2.1. Behaviour: Participants must maintain a respectful and professional demeanor throughout the course. Any improper or disorderly conduct that risks damage to property or violates the premises’ terms and conditions may result in the participant being required to withdraw from the course. In such cases, no refund will be given, and the participant may be liable for any damages caused.
2.2. Code of Conduct: All participants are expected to abide by the Academy’s code of conduct and any rules specific to the training environment.
3.1. Payment Options: Course fees must be paid in full prior to the start date of the course. The Academy offers several payment options: full payment upfront, installment plans (subject to a signed agreement), or a deposit with the balance payable by the course start date.
3.2. Deposits: To secure a place on a course, a non-refundable deposit 20% of the full course fee is required. All deposits are non-refundable under any circumstances.
3.3. Installment Payments: Installments must be paid as agreed upon in the payment plan. Late payments may result in automatic unenrollment, and a £30 re-enrollment fee will apply if the participant wishes to continue the course.
3.4. Retake Fees: Any fees for retaking a course or exam will be an additional cost to the participant.
4.1. Cancellation Notice: All cancellation requests must be made in writing, either via email or post, and are subject to the following terms:
4.2. Non-attendance: No refund will be provided for non-attendance due to illness or withdrawal from the course for any reason. All installment payments remain payable.
4.3. Refund Processing: Approved refunds may take up to 10 working days to be processed.
5.1. Deferment and Re-registration: Participants wishing to defer their place and re-register for a future course may be required to submit a re-registration request form. Approval is at the Academy’s discretion and is subject to available places on the next course.
5.2. Course Completion: The Academy cannot guarantee that re-registration requests will be successful. Participants may need to attend the remaining sessions of the course or restart the course entirely, depending on the circumstances.
6.1. Data Use: The Academy is committed to protecting your privacy. The Academy is the data controller for the purposes of the Data Protection Act 1998. Your data will be used for course-related communication, feedback requests, and marketing purposes.
6.2. Marketing Communications: Participants may receive information about other courses and activities offered by the Academy. Participants can opt-out of marketing communications at any time by contacting the Academy.
6.3. Data Sharing: The Academy will not disclose your data to third parties without your permission, except as required by law or for the purposes outlined above.
6.4. Data Security: The Academy takes reasonable precautions to protect your data from loss, misuse, or alteration.
7.1. Use of Website: By using the Academy’s website, you agree to abide by the terms and conditions outlined in our Website Terms & Conditions document.
8.1. Limitations: The Academy will not be liable for any indirect, special, or consequential loss or damage arising out of or in connection with the use of our services or website.
8.2. Force Majeure: The Academy will not be liable for any failure or delay in performance of its obligations under these terms and conditions due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, and government regulations.
9.1. Revisions: The Academy reserves the right to revise these terms and conditions at any time. Any changes will be communicated to participants, and continued use of the Academy’s services after such changes will constitute acceptance of the new terms.
10.1. Law: These terms and conditions shall be governed by and construed in accordance with English law.
10.2. Jurisdiction: Any disputes arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
Contact Information:
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Phone: 01733 851608
Email: peterborough@enhanceskinlondon.com
Quick Links
Visit Us
Accepted Payments
